Donor FAQs

General Info

Giving Hearts Day is a 24-hour giving event for more than 470 charities across North Dakota and northwest Minnesota.

Giving Hearts Day encourages the public to find a charity to love, and the excitement of this annual event helps charities elevate awareness and cultivate donor relationships.

We’ve helped thousands of people from hundreds of area charities better tell their mission story, promote online giving, and lead conversations with donors, preparing them for a one-day “home run” and giving them a fundraising system they can use all year long. They’ve learned a whole system for attracting donors, building a sustaining donor base, and raising major gifts.

Giving Hearts Day is co-hosted by Dakota Medical, Impact, and the Alex Stern Family Foundations.

Nonprofits in North Dakota and northwest Minnesota with a 501(c)(3) designation are eligible to apply. To enrich our communities, we want to see all donations stay local. Additionally, we review all applicants to ensure that each organization is a valid nonprofit and prepares to run a successful Giving Hearts Day campaign by attending Impact Institute Fundraising trainings.

No. Dakota Medical Foundation hosts the day, provides administrative support, and offers match funds to a limited number of health-related nonprofits within the DMF service area.* The majority of match dollars are raised by the nonprofits from their own donors. Every organization is required to raise a minimum $4,000 match for Giving Hearts Day. They raise these funds through their existing relationships, helping to build lifelong donors for their organization.

No. Dakota Medical Foundation — along with presenting partners Impact Foundation and the Alex Stern Family Foundation — has committed more than $500,000 in awards, incentives, and match funds in addition to covering all of the operating and project costs.

Making a Donation

Anyone with a debit or credit card and access to the internet can donate. A minimum donation of $10 is required.

Checks, dated February 13; received by February 13, 2020; and made directly to the charity can be accepted by organizations on Giving Hearts Day.*

*If you would like to make a donation of $10,000 or greater please contact Amanda Sayre (ASayre@dakmed.org) for concierge service.

Only Dakota Medical Foundation and the charity you have donated to have access to your information. Your credit card information is never stored, and your personal data will not be shared with or sold to any outside vendors or third parties. You have the option of making your donation anonymous.

No. You have the ability to check out as a guest. However, creating an account will allow you to store your donor information year over year and print your receipts for tax purposes.

Click on the “Donor Sign-In” button, and then click on “Forgot Password?” The system will then prompt you to enter the email address your account is linked to and send you a new password. Please be aware that you may have signed in with Google or Facebook as well.

Yes. GivingHeartsDay.org has a cart feature that allows you to donate to up to 25 organizations in a single transaction.

On the homepage of GivingHeartsDay.org type in the organization name and amount you want to donate. Click the “Add Another Donation” button to add additional nonprofit donations to your cart.

Once you have added all of the organizations to your cart, fill out the rest of the donation form with your contact and billing information. You will receive one email receipt that will list all of the nonprofit organizations you donated to.

If you would like to donate to more than 25 charities, you’ll have to start a second transaction.

If you create an account, you can log in any time at ImpactGiveback.org to print past receipts.

You can also enter your email address and request to receive receipts via email, regardless of whether you have a donor account. You will find that feature on the “Contact Us” page of ImpactGiveback.org.

Yes. Credit card transactions are secure and backed by the PCI Level 1 secure service provider certification, the highest level of internet security.

Yes. All donations are tax-deductible. You will receive a receipt via email immediately following your online donation.

There is a fee of 2.9% per total donation plus $0.30 per cart assessed to cover credit card provider charges, technology platform, and processing incurred through our technology partner. You will be asked if you would like to cover this in addition to your donation in the checkout process. Donors will receive a tax deduction on the full donation amount.

Your Giving Hearts Day gift card can be redeemed in the checkout page below your contact information. Just add the code from the back of your card, and hit the “Apply” button. This will reduce your out-of-pocket amount by the value of your gift card.

A list of participating charities can be found here. You can also search by organization name, keyword, or zip code. If you still can’t find the organization, you can contact the organization to see if they are participating this year.

Your receipt will show each of the charities you’ve given to. Your donation will show up as a charge to Impact Foundation on your credit card statement. As co-host of Giving Hearts Day, Impact Foundation helps power the technology and giving platform.

Yes. The checkout page includes an optional field that reads “Business Name,” where you can indicate if your donation is made on behalf of a business.*

*If your business is giving $10,000 or more, please contact Amber DeKrey (ADeKrey@dakmed.org) about concierge giving.

Technical Questions

While all internet browsers are compatible, it’s important to use the most updated version.

Yes. Our website is mobile-friendly.

If you find an error on your receipt or have accidentally made an incorrect charge, please contact the Giving Hearts Day team at 701-271-0263.

First, ensure that you have entered your credit card number correctly. Depending on the size of your donation, your credit card company may see that you are making an unusual charge and may stop you from completing your donation. Please contact your credit card company in regard to any issues with your card. If there are no issues with your card, please contact the Giving Hearts Day team at 701-271-0263.

Please do not click the “Submit Donation” button more than once. Your donation should process in no longer than 30 seconds. During peak donation times, you may experience a longer-than-usual processing time.

 

Please check your email for a donation receipt. If you don’t see one, please contact the Giving Hearts Day team at 701-271-0263 to see if we have record of your donation before trying again.

Call the Giving Hearts Day team at 701-271-0263.